Facilities Management
Defining the Facilities Management Industry
In its broadest sense, Facilities Management (FM) encompasses the management and provision of services that support the core business of an organisation – and this can include any non core activity. Its scope, therefore, can be quite extensive and diverse, covering a wide variety of different service lines.
For the purpose of this article, the FM industry in Trinidad and Tobago is defined as the sum of demands for the various services – for example, Soft Services which includes Cleaning and Housekeeping, Pest Management, Grounds Maintenance, Landscaping, Waste Disposal, Helpdesk, Reception, Health, Safety & Environmental Management, and Security (Electronic & Guarding); and Hard Services such as Building Operations, Building Infrastructure Repairs and Maintenance, Mechanical and Electrical Repairs and Maintenance, Building Automation Systems, Computerised Maintenance Management Systems, Space Planning a...
