Articles

Global Shifts Shaping Services in T&T

Global Shifts Shaping Services in T&T

By Kieran Andrew Khan Pria NarinesinghCountry Managing PartnerEY Barbados, Eastern Caribbean and Trinidad and Tobago Radical technological shifts and unprecedented changes due to globalisation are impacting how services are delivered. Where some see threats, others see opportunities. Pria Narinesingh encourages us to focus on the latter.  What is the five-year outlook for Trinidad and Tobago’s (T&T’s) professional services and management […]

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January 14th, 2024

The Next-Generation Supermarket

The Next-Generation Supermarket

By Natalie Dookie Rajiv DipteePresidentThe Supermarket Association of Trinidad and Tobago (SATT) The supermarket of the future – this cutting-edge concept will combine traditional brick-and-mortar stores with efficient, convenient, enjoyable shopping experiences. Digital disruption in the supermarket Are supermarkets harnessing digital trends to expand market share? According to Diptee, “During the COVID-19 pandemic, we saw the introduction of apps, websites, […]

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January 14th, 2024

Top Manufacturing Predictions for the Next Decade

Top Manufacturing Predictions for the Next Decade

By Natalie Dookie Roger RoachPresidentTrinidad and Tobago Manufacturers’ Association (TTMA) The manufacturing sector continues to surpass expectations. In preparation for Industry 4.0, local manufacturers are leveraging technology, building supply chain resilience, and adopting new strategies.The future is now. What are the trends shaping the future of manufacturing in Trinidad and Tobago? Industry 4.0 is at our doorstep and the use […]

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January 14th, 2024

The Insurance Outlook for T&T

The Insurance Outlook for T&T

By Sheldon Waithe Edison RaphaelManaging DirectorAgostini Insurance Brokers Ltd, and Cardea Benefits Ltd Increased use of technology and the enactment of new legislation are expected to significantly impact the insurance industry over the next five years.  What are the key trends shaping the future of T&T’s insurance industry?  The industry is being shaped mainly by information technology (IT). After the […]

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January 13th, 2024

Telecoms Insights: Think Global

Telecoms Insights: Think Global

By Jeanette G. Awai Keenan SinghChief Executive OfficerAir Link Communications CEO of Air Link Communications, Keenan Singh, first considered the challenge of how to meet the telecoms needs of rural Princes Town – an area that has been severely underserved for decades. “Air Link was initially founded because the members of my community did not have access to telecommunications services. […]

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January 13th, 2024

T&T: Get Ready for these Tech Trends

T&T: Get Ready for these Tech Trends

By Jeanette G. Awai Kyle MaloneyCo-FounderTech Beach Retreat (TBR) Transforming Trinidad and Tobago’s business sector from tech consumption to tech production requires aggressive investment in digital education. According to Kyle Maloney, Co-Founder of Tech Beach Retreat (TBR), we need knowledge-based workers to power this change. Maloney shares his vision for the sector, “My position is that in the next ten […]

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January 13th, 2024

Emerging Healthcare Opportunities

Emerging Healthcare Opportunities

By Bavina Sookdeo Dr. Mitra Maharaj MBBS DOccMed LFOMOccupational Medicine Physician and Council MemberTrinidad and Tobago Medical Association (T&TMA) The healthcare landscape globally is witnessing a profound transformation, fuelled by technological advancements and evolving patient needs. In an interview, Dr. Mitra Maharaj, Occupational Medicine Physician and Council Member of the Trinidad and Tobago Medical Association (T&TMA), discussed the key healthcare […]

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January 13th, 2024

Transitioning to Clean Energy in T&T

Transitioning to Clean Energy in T&T

By Kay Baldeosingh-Arjune Professor Andrew Jupiter Past PresidentThe National Energy Corporation of Trinidad and Tobago Ltd. According to Energy Expert Andrew Jupiter, Trinidad and Tobago (T&T) has not missed the boat when it comes to the energy transition. But urgent decisions and actions must be taken if T&T is to press its advantage as an experienced, established energy producer, benefit from […]

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January 13th, 2024

Planning T&T’s Sustainable Energy Future

Planning T&T’s Sustainable Energy Future

By Kay Baldeosingh-Arjune Dr. Thackwray DriverPresident and CEOThe Energy Chamber of Trinidad and Tobago Since the announcement of its 6-point plan in May 2022 to increase gas production and ensure the long-term viability of the energy sector in Trinidad and Tobago (T&T), the Energy Chamber of Trinidad and Tobago has continued to work with the government and the private sector […]

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January 13th, 2024

Understanding the Role of the OPR

Understanding the Role of the OPR

By Paul Hadden Robby BholaDeputy ChairmanThe Office of Procurement Regulation (OPR) The journey towards effective, efficient, and transparent public procurement procedures in Trinidad and Tobago dates to pre-independence when we began to see a rise in advocacy for proper procurement procedures. Thus began the long journey towards the creation of what is known today as the Office of Procurement Regulation […]

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January 13th, 2024

The Future of Banking in T&T

The Future of Banking in T&T

By Kay Baldeosingh-Arjune  Richard DowniePresidentBankers Association of Trinidad and Tobago (BATT) Trinidad and Tobago’s (T&T’s) banking and financial sector is ensuring it remains strong, stable and relevant by responding to changing customer needs and technology, and new environmental demands. Here, the Bankers’ Association of Trinidad and Tobago (BATT) provides insights into the key trends shaping the future of banking locally. […]

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January 12th, 2024

Trinidad and Tobago Coalition of Services Industries (TTCSI) Message

Trinidad and Tobago Coalition of Services Industries (TTCSI) Message

The Trinidad and Tobago Coalition of Services Industries (TTCSI) plays a crucial role in driving the growth and development of Trinidad and Tobago’s services sector. Established in 2006, the TTCSI brings together various services associations and organisations to address trade and development issues, making it a vital force in the country’s economy. With the services sector contributing a substantial 58% […]

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November 29th, 2023

The Supermarket Association of Trinidad and Tobago (SATT) Message

The Supermarket Association of Trinidad and Tobago (SATT) Message

A Resilient Retail Odyssey In the ever-evolving landscape of Trinidad and Tobago’s retail sector, we find ourselves embarking on a dynamic and transformative journey. Winds of change compel businesses to not only weather the shifts but to thrive despite them. This pivotal moment calls for adaptation, innovation and the wholehearted embrace of new strategies. We must first acknowledge the web […]

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November 29th, 2023

Chaguanas Chamber of Industry and Commerce (CCIC) Message

Chaguanas Chamber of Industry and Commerce (CCIC) Message

Embracing Innovation and Human Development The ongoing geopolitical conflict between Russia and Ukraine has resulted in temporary elevated energy prices, providing some relief for Trinidad and Tobago. However, this relief is not sufficient to counterbalance external factors that have accelerated inflation, such as international food prices and supply chain disruptions post-pandemic. The continuous rise in inflation and domestic crime present significant […]

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November 22nd, 2023

Trinidad and Tobago Manufacturers’ Association (TTMA) Message

Trinidad and Tobago Manufacturers’ Association (TTMA) Message

Shaping Our Future The non-energy manufacturing sector supported by the Trinidad and Tobago Manufacturers’ Association (TTMA) continues to grow its contribution to the country’s GDP, with our ultimate goal to double the value of non-energy manufacturing exports by 2025, moving from TT$3.6 billon to TT$7 billion. TTMA continues to make strides in this area as the manufacturing sector’s contribution to […]

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November 22nd, 2023

Tobago House of Assembly (THA) Message

Tobago House of Assembly (THA) Message

Tobago is at an inflexion point, where its potential is actively being transformed into power. This is a critical time for us, as we challenge limits, both constitutionally and mentally, while doing the groundwork to competitively position ourselves for the future. You are witnessing firsthand Tobago’s reintroduction to the wider world, from a once timid island, to one now unafraid […]

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November 16th, 2023

Trinidad and Tobago Chamber of Industry and Commerce (T&T Chamber) Message

Trinidad and Tobago Chamber of Industry and Commerce (T&T Chamber) Message

The Trinidad and Tobago Chamber of Industry and Commerce commends the publishers of ‘Who’s Who in Trinidad & Tobago Business’ as it remains a publication of choice for the global business community. There are no economic models for uncertainty. Our country has shown resilience and we continue to adapt and evolve towards sustainability. The T&T Chamber covers a diverse number […]

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November 16th, 2023

American Chamber of Commerce of Trinidad and Tobago(AMCHAM T&T) Message

American Chamber of Commerce of Trinidad and Tobago(AMCHAM T&T) Message

At AMCHAM T&T, we pride ourselves on being the pathway to the Americas. Simply put, we create opportunities for local businesses to expand outward, seek to attract more foreign direct investment, and work to strengthen the rule of law so that our nation becomes an even more attractive place todo business. There is no doubt that Trinidad and Tobago is […]

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November 8th, 2023

Shaping our Future

Shaping our Future

In this issue of ‘Who’s Who in Trinidad & Tobago Business,’ we explore the future of business. What is shaping our future? What are the trends, predictions, and insights propelling sectoral growth and development? In today’s rapidly evolving business landscape, the importance of embracing emerging technologies stands out. From artificial intelligence, machine learning, automation, and blockchain technology to the Internet […]

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November 1st, 2023

T&T’s Economic Future

T&T’s Economic Future

Ministry of Trade and Industry The Trinidad and Tobago economy continues to show remarkable resilience as a result of deliberate and decisive action by the Government of Trinidad and Tobago. The Ministry of Trade and Industry (MTI) is working closely with the business community to shape the future of our businesses and develop our non-energy sector. The MTI remains steadfast […]

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October 31st, 2023

Engagement, Leadership and Culture In Challenging Times

Engagement, Leadership and Culture In Challenging Times

INTERVIEW Indira Couch, Ph.D.CEO, ActionEDGE TT The United Nations Conference on Trade and Development’s (UNCTAD’s) World Investment Report for 2021, revealed that Trinidad and Tobago experienced the worst Foreign Direct Investment (FDI) in 2020 with negative FDI in the range of US$439M (approximately TT$3B). This leaves Trinidad and Tobago in a lurch where non-energy sector revenues become more necessary than […]

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June 29th, 2023

Social Insurance

Social Insurance

INTERVIEW Niala Persad-PoliahExecutive Director, The National Insurance Board of Trinidad and Tobago (NIB) Entrusted with the task of protecting insured persons against economic difficulty due to loss of earnings emanating from work-related contingencies, the National Insurance Board of Trinidad & Tobago (NIBTT) is an entity of massive importance for the citizens of T&T. Specifically, 634,381 citizens, or as NIBTT sees […]

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May 24th, 2023

Evolving the Insurance Industry

Evolving the Insurance Industry

INTERVIEW Ravi TewariCEO, Guardian Group Shared Services Battered by the pandemic like most sectors, but with sufficient strength in depth to navigate its way through the lockdown aftermath and the continuing effects of the global economic downturn. That is the synopsis for the insurance sector as it turns towards 2023. An industry that was directly impacted by the illness, medical […]

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May 22nd, 2023

The Shelter

The Shelter

Diana Mahabir-Wyatt, Founder Colin Mitchell, Chairman Sherron Harford, Vice Chair Domestic violence is an endemic societal ill which creates a harrowing and often unseen reality for many women here in Trinidad and Tobago. It was in response to this dire problem that The Shelter, a charitable organisation which takes in and seeks to help victims of domestic abuse, was opened […]

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May 17th, 2023

Looking at Recovery

Looking at Recovery

INTERVIEW Mark EdghillPresident, Association of Real Estate Agents (AREA) Is real estate an essential service? You may change your mind when you consider the point of view of Mark Edghill. He has served in the Association of Real Estate Agents (AREA) in various capacities for the past few years, including the last five as President. “We did lobby the Government […]

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May 9th, 2023

Sustainability and Conservation

Sustainability and Conservation

INTERVIEW Nadra Nathai-GyanChairman, Environmental Management Authority (EMA) There is no doubt that our environment is rapidly changing but in the midst of these changes, many organisations and the Government are both putting things in place to help slow such changes. The Environmental Management Authority (EMA) noted the continued development of national projects toward environmental sustainability and conservation, many of which […]

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April 25th, 2023

Accelerating Digital Transformation

Accelerating Digital Transformation

The complexity and interconnectedness across sectors and between groups requires that all stakeholders – public sector, business, academia and civil society – embrace a collective responsibility to chart the way forward. Bevil M. WoodingExecutive Director, Caribbean Agency for Justice Solutions, APEX It is almost impossible to ignore the indelible mark technology is making on the human civilisation. It is evident […]

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April 11th, 2023

In 2023, what do patients really want/expect from a digital health service provider?

In 2023, what do patients really want/expect from a digital health service provider?

Easy Access: Patients expect easy access to the digital health service. This means the service should be accessible from multiple devices and platforms, and the registration process should be simple and user-friendly. Personalized Care: Patients expect personalized care from digital health services. The service should be tailored to the patient’s needs, medical history, and health goals. Real-Time Monitoring: Patients want […]

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April 4th, 2023

A sector dependent on the economy

A sector dependent on the economy

To introduce technology and the IT required, we need to get a massive amount of training and the psychological adjustment in our human resource to ensure success. INTERVIEWDr. Kongsheik Achong LowExecutive Chairman, Medcorp Limited T&T’s health sector has seen the relaxation of many pandemic restrictions in the past year. Covid-19 PCR or lab acquired antigen test results are no longer […]

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April 4th, 2023

The Office of Procurement Regulation

The Office of Procurement Regulation

Guided by section 13 (1) (b) of the Act, The Office of Procurement Regulation is empowered to “set training standards, competence levels, and certification requirements to promote best practice in procurement”. In setting this Standard the OPR’s goal is to support the development of public procurement capacity, training and dissemination of information, and ensuring the effective application of public procurement […]

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March 22nd, 2023

Engineering Initiatives for The Future

Engineering Initiatives for The Future

Like all sectors, engineering is striking that balance of pursuing its full reopening while embracing new methodologies and markets made necessary by the global impact of Covid-19 and the trickledown effects of war in Europe.  INTERVIEWEng. Dr. Chris MaharajPresidentAssociation of Professional Engineers of Trinidad and Tobago (APETT) Like all sectors, engineering is striking that balance of pursuing its full reopening […]

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March 22nd, 2023

Construction Potential

Construction Potential

We see it as a big opportunity; supporting the capacity building in those countries that have not experienced the level of construction that we have experienced. INTERVIEWGlenn MahabirsinghPresidentTrinidad and Tobago Contractors Association (TTCA) The industry has not been immune to the ongoing effects of the pandemic and latterly, the Russia-Ukraine conflict. The difference, however, is that construction represents a critical […]

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March 21st, 2023

Demystifying Rotary

Demystifying Rotary

Many persons have heard of Rotary in one way or another. In most cases, that familiarity typically involves buying tickets to a fundraiser, sponsoring a project, or being asked to become a member. The support that is usually rendered by individuals, groups or companies is usually based on not much more than an intrinsic, albeit often limited understanding that Rotary […]

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March 16th, 2023

Needed: Speed & Urgency

Needed: Speed & Urgency

Access and deployment of technology is the way to level the playing field, gain customers and vendors globally and leapfrog other businesses in the economic landscape. INTERVIEWAngela Lee LoyChairmanAegis Business Solutions, Eve Anderson Recruitment,and Caribbean Resourcing Solutions The ease of doing business in Trinidad and Tobago continues to be a work in progress,” notes Angela Lee Loy, Chairman, Aegis Business […]

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March 7th, 2023

Now or Never

Now or Never

INTERVIEW Vashti GuyadeenChief Executive OfficerTrinidad and Tobago Coalition of Service Industries (TTCSI) The service industry’s contribution to national GDP has been steadily falling since 2016, and our global competitiveness has been in flux for much of the same time. Vashti Guyadeen, CEO, Trinidad and Tobago Coalition of Service Industries (TTCSI), believes that stronger mechanisms need to be put in place […]

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March 7th, 2023

Trinidad and Tobago Standard for Good Agricultural Practices

Trinidad and Tobago Standard for Good Agricultural Practices

Nirmalla DebysinghTrinidad and Tobago Standard for Good Agricultural Practices What is the T&T Standard for Good Agricultural Practices – Fresh Produce Requirements (TTS 648:2020)? The Trinidad and Tobago Standard for Good Agricultural Practices (GAP) – Fresh Produce Requirements (TTS 648:2020) establishes minimum requirements of good agricultural practices for fresh produce at production, harvesting, post-harvest handling, packaging, storage, or transportation stages. […]

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March 2nd, 2023

Road to Recovery

Road to Recovery

INTERVIEW Tricia CoosalPresident, Trinidad and Tobago Manufacturers’ Association (TTMA) A journey of a thousand miles begins with the first step and last year 2021, Trinidad and Tobago took its first step on the road to pandemic recovery with its mass vaccination campaign, ‘Vaccinate to Operate.’ From that point to now, a few other obstacles have been tossed along the path. […]

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February 27th, 2023

A Hub of Investment Opportunities

A Hub of Investment Opportunities

INTERVIEW Franka CostelloeChairman, InvesTT Trinidad and Tobago’s manufacturing sector is the largest in the English-speaking Caribbean, and the largest sector of the national economy based on its share of GDP. As Trinidad and Tobago’s Investment Promotion Agency (IPA) aligned to the Ministry of Trade and Industry, InvesTT focuses on key non-energy sectors such as Energy Intensive Manufacturing, Maritime Services, Logistics […]

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February 23rd, 2023

Boost Exports and Forex

Boost Exports and Forex

INTERVIEW Navin DookeranChief Executive Officer, Export-Import Bank of Trinidad & Tobago Ltd. (EXIMBANK) In 2023, EXIMBANK CEO Navin Dookeran wants to see exporters exporting more… and importers becoming exporters. That is the economic vaccine the country needs, he told ‘Who’s Who’. The foreign exchange supply issue, while slightly improved from 2020, has not been resolved. For Dookeran, the solution is […]

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February 23rd, 2023

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