In 2023, what do patients really want/expect from a digital health service provider?
April 4th, 2023
Easy Access: Patients expect easy access to the digital health service. This means the service should be accessible from multiple devices and platforms, and the registration process should be simple and user-friendly.
Personalized Care: Patients expect personalized care from digital health services. The service should be tailored to the patient’s needs, medical history, and health goals.
Real-Time Monitoring: Patients want to be able to monitor their health in real-time. This can include tracking their vital signs, medication adherence, and physical activity.
Remote Consultations: Patients want to be able to consult with their healthcare provider remotely. This can include video consultations, secure messaging, and telemedicine.
Data Security: Patients expect the digital health service to protect their data privacy and security. This includes secure data storage, encryption, and compliance with data protection regulations.
Health Education: Patients want to learn more about their health and how to manage it. The digital health service should provide relevant and reliable health information and resources.
Integration with other Services: Patients may want the digital health service to integrate with other healthcare services they are using, such as electronic medical records or wearable devices. This can help provide a comprehensive view of their health status.