Messages

Richard Lewis

RICHARD LEWIS

Publisher

In this issue of ‘Who’s Who in Business in Trinidad & Tobago,’ we explore the future of business. What is shaping our future? What are the trends, predictions, and insights propelling sectoral growth and development?

In today’s rapidly evolving business landscape, the importance of embracing emerging technologies stands out. From artificial intelligence, machine learning, automation, and blockchain technology to the Internet of Things – they are all driving greater sectoral efficiency, reducing costs, and improving customer experiences.

Environmental, social, and governance (ESG) principles are also driving change. It is our responsibility to play a significant role in taking care of the planet we live and work on. As professionals and businesses, we have a duty to our current and future sustainability; to achieve this, we need unwavering commitment to sustainability via the goals of people, planet, and prosperity. The outcome will be the realisation of ESG sustainability on a national and regional scale.

The ‘Who’s Who in Trinidad & Tobago Business’ family of companies and professionals can be the conduit for creating and implementing these ideas and solutions for Trinidad and Tobago and the wider Caribbean. If this collective can collaborate around imagining and understanding our future and tackle the changes required in education, in how we build businesses, in how we lead and communicate while focusing on priorities in governance, technology, and sustainability, this will impact and help solve our social, economic, and political challenges.

Globally and regionally, it’s almost impossible to impact our future outside of our immediate environment in T&T, but that should not be an excuse for not tackling the things that we can change. If we can agree on what our future should look like and include some basic guidelines around the UN sustainable development goals, we can then create ownership to get to that desired state.

Eighty per cent of the people featured in this publication understand the concepts of ownership, accountability, and the aggregate strength around team sourcing of ideas.

Therefore, the first word in our theme, ‘SHAPING the Future’, comes into play, and this is why we need to employ, through business associations, universities, and government planning agencies, a properly constructed national think tank dedicated to taking ideas from conception to real-world application and implementation. These ideations can be the result of brainstorming sessions, online forums, seminars, and surveys. The key to success will be diversity, equity, inclusion, funding, and crowdsourcing by genuine supporters at all levels of society to secure positive change.

Those who will be the future must be the drivers of this idea.

We have conducted some incredible interviews with the Who’s Who of government, the private sector, academia, and civil society, and the invaluable insights they have been able to contribute are the cornerstones of this publication’s opening pages, and for that, I thank all the interviewees and contributors.

I must also mention that we have welcomed to the extended family of the ‘Who’s Who in Trinidad & Tobago Business’, the ‘Who’s Who in Guyana Business’ and ‘Who’s Who in Suriname Business’. These publications are growing exponentially through the dedication and hard work of Vishnu Doerga and this team, who have seen success after success from their efforts.

Thanks also to those who have once again invested in being present on the pages of this publication. Thank you for being part of this wonderful Who’s Who in Business community that we have created over the years. Congratulations on your continued success in business and showcasing the people responsible for your success.

Finally, I wish to thank the incredible group of dedicated employees and suppliers who work at the top of their game each year to create a better product than that of the prior year; these are the ‘SHAPERS’ who will ensure that we are still the number one rated local networking resource in the future.

Senator the Honourable Paula Gopee Scoon

SENATOR THE HONOURABLE PAULA GOPEE-SCOON

MINISTER, 
MINISTRY OF TRADE AND INDUSTRY
, REPUBLIC OF TRINIDAD AND TOBAGO

Ministry of Trade and Industry

The Trinidad and Tobago economy continues to show remarkable resilience as a result of deliberate and decisive action by the Government of Trinidad and Tobago.

The Ministry of Trade and Industry (MTI) is working closely with the business community to shape the future of our businesses and develop our non-energy sector. The MTI remains steadfast in its implementation of initiatives geared towards increasing non-energy exports in goods and services, while also looking at new and innovative ways to improve business facilitation and investment. These initiatives are guided by the National Development Strategy (2016-2030) – Vision 2030 and the Roadmap for Trinidad and Tobago: Transforming to a New Economy and Society. The business community continues to be an important and valuable stakeholder in achieving our objective to create an enabling environment that facilitates trade, business and investment.

The performance of non-energy exports is noteworthy and encouraging. In particular, there was a 12% increase in non-energy exports from TT$15.5 billion in 2021 to TT$17.5 billion in 2022. There remains much room for further growth.

To further support our expansion in international markets, a Trade and Investment Promotion Agency will be established in 2023. This agency will transform and increase the competitiveness of the trade and business environment of Trinidad and Tobago by modernising our export and investment promotion outreach. In addition, Commercial Offices have been established in Panama, the USA and the UK and two Commercial Attachés in Guyana and Jamaica have been appointed to promote the expansion of exports in the Caribbean, North and Latin American and European markets.  A Special Economic Zone (SEZ) Regime has also been developed and will be finalised this year (2023), aimed at enhancing the appeal of Trinidad and Tobago’s economic zone regime, encouraging investment and increasing private sector involvement in the economy. It will include a comprehensive investment framework and an SEZ Authority to effectively regulate the regime.

The Government envisions a future that embraces digital technology and is committed to improving the ease of doing business in Trinidad and Tobago. Accordingly in keeping with this vision, a Trinidad and Tobago Trade and Investment Portal was launched in  May 2023. The Portal provides access to multiple tools and resources to enable companies to identify export and import opportunities, compare market access requirements, monitor national trade performance and make well-informed decisions. Further in July 2023, the MTI launched the enhancement of its existing e-services on the TTBizLink Platform. Included were online payment features and more efficient, streamlined processes for over 40 different trade and business-related services in collaboration with 23 government ministries and agencies. Moreover, later this year, we expect to launch 14 new e-services on the platform and begin the development of a new Port Community System to strengthen the interoperability of the major IT systems at the Ports, Customs and the other border agencies.

As we look to the future, an exciting and transformative initiative is the development and implementation of a Green Manufacturing Programme. This will support the reduction of Trinidad and Tobago’s carbon footprint, encourage production of green products and enable manufacturers to adopt and integrate green processes into their daily operations.

The Government continues to create a modern, efficient, digital and environmentally sustainable ecosystem to allow businesses to thrive and make investment more attractive. We continue to value the input of our stakeholders and strongly support the growth and development of the private sector, which is beneficial to all and essential to the long-term economic development and prosperity of Trinidad and Tobago.

Ministry of Trade and Industry
Level 17, Nicholas Towers
63-65 Independence Square
Port of Spain, Trinidad
Tel: (868) 623-2931-4, 627-3300; Fax: (868) 627-8488
Email: [email protected]; Website: tradeind.gov.tt

The Honourable Farley Chavez Augustine - Chief Secretary and Secretary for Finance, Trade and the Economy

THE HONOURABLE FARLEY CHAVEZ AUGUSTINE

CHIEF SECRETARY AND SECRETARY FOR FINANCE, TRADE AND THE ECONOMY

Tobago House of Assembly (THA)

Tobago is at an inflexion point, where its potential is actively being transformed into power. This is a critical time for us, as we challenge limits, both constitutionally and mentally, while doing the groundwork to competitively position ourselves for the future. You are witnessing firsthand Tobago’s reintroduction to the wider world, from a once timid island, to one now unafraid of attaining greatness.

Ensuring that Tobago self-actualises demands the strategic and urgent strengthening of our  government institutions. While this will be no easy feat, it must be prioritised in order to deliver a more efficient brand of governance to Tobagonians, as well as improved economic growth. This Administration firmly acknowledges, that our institutions are vital players in the development equation. And therefore, institutional strengthening is an imperative across our land, with the reformation of the Tobago House of Assembly (THA) being chief among them.

A more empowered Assembly with greater agility to execute its mandate, means more empowered communities, a more empowered island — a Tobago that can better contribute as an equal national partner. It is for this reason, it must be reiterated that Tobago’s development is essentially national development.

Additionally, improvements to the THA will include a significant push to digitise its operations. Tobago absolutely cannot be left behind, as the world continues to race towards a digital future. We must get onboard the digital revolution, and the THA has to be an exemplary body in this regard. In fiscal 2024, the first phase of an e-government platform, MY-THA, will consolidate various government services into a safe and singular digital space. This digital hub will be a game-changer allowing the Tobagonian diaspora, persons with limited mobility, or simply those who enjoy convenience, to easily access business development loans, housing applications, social assistance, and so much more.

Another priority area is the capacity building of our human capital. Here, the inherited Tobago Public Service Academy (TPSA) will be leveraged, to retrain our workforce to confidently be 21st century ready and savvy.

It is evident that Tobago is getting ready to greet the future, so keep your eyes peeled to this little island!

Calder Hall Administrative Complex
62-64 Calder Hall Road, Scarborouh 900408, Tobago
Tel: (868) 639-3421 Ext-1; Fax: (868) 639-5374
Email: [email protected]; Website: tha.gov.tt

Kiran Maharaj – President, Trinidad and Tobago Chamber of Industry and Commerce (T&T Chamber)

KIRAN MAHARAJ

PRESIDENT
Stephen de Gannes - Chief Executive Officer, Trinidad Division of the Trinidad & Tobago Chamber of Industry & Commerce

Chief Executive Officer

Trinidad and Tobago Chamber of Industry and Commerce (T&T Chamber)

The Trinidad and Tobago Chamber of Industry and Commerce commends the publishers of ‘Who’s Who in Trinidad & Tobago Business’ as it remains a publication of choice for the global business community.

There are no economic models for uncertainty. Our country has shown resilience and we continue to adapt and evolve towards sustainability.

The T&T Chamber covers a diverse number of business sectors in our national community and we are committed to providing the resources, networking opportunities, and advocacy needed to help our members succeed in their endeavours.  We represent The Voice of Business nationally on 40 working groups, task forces, boards, national councils and 10 internal committees.

Our road map includes initiatives to Increase Economic Participation and introduce new opportunities towards a vision of shared prosperity; focusing on Enhancing Social Infrastructure Provisions via environmental, social, and governance (ESG) mandates; embracing Emerging Technology Opportunities; Enhancing the Adoption of Digital Technology; Increasing Innovation Diffusion; Increasing Levels of Entrepreneurialism; and developing  hidden opportunities for economic advancement and inclusion. All of these point to the necessity to strongly support our MSMEs and untapped sectors via catalytic strategies.

We adhere to the principle that with progress comes the prosperity of our people. Businesses must also continue to support efforts within our social fabric as we confront challenges. We are in a community where we must harness the potential of our youth and maintain ideals of diversity, equity and inclusion.

We will continue to advocate for policies and regulations to foster a facilitative environment that allows all businesses to thrive and be globally competitive. The challenges we face are not  insurmountable; it is a matter of identifying the pieces of the puzzle and deciding where we place each.

We invite you to be part of this journey with us and wish you all well.

Columbus Circle, Westmoorings
P.O. Box 499, Port of Spain, Trinidad
Tel: (868) 637-6966; Fax: (868) 637-7425
Email: [email protected]; Website: chamber.org.tt

Stuart Franco – President, American Chamber of Commerce of Trinidad and Tobago (AMCHAM T&T)

STUART FRANCO

PRESIDENT

NIRAD TEWARIE

CHIEF EXECUTIVE OFFICER

American Chamber of Commerce of
Trinidad and Tobago (AMCHAM T&T)

At AMCHAM T&T, we pride ourselves on being the pathway to the Americas. Simply put, we create opportunities for local businesses to expand outward, seek to attract more foreign direct investment, and work to strengthen the rule of law so that our nation becomes an even more attractive place to do business.

There is no doubt that Trinidad and Tobago is a prime destination for foreign investment and trade, owed largely to our rich natural resources, low energy costs, robust port infrastructure, highly skilled and talented work pool, and easy access to regional and international markets. We are the Caribbean hub that creates a direct link to markets in North and South America. We are also a vibrant cosmopolitan hub due to our diverse populations, rich cultural background, and host to the greatest show on earth. And soon we intend to be the major Tech Hub of the region that will allow local businesses to export tech services to international markets while developing a critical mass of local talent.

At AMCHAM T&T, we see the development of a tech sector in T&T as a vital component of our country’s future growth strategy. For this to happen, we need to strengthen ICT skills development and education to create a talent pool with tech-related skills to sustain the digital economy. We must also work on putting the nearshoring strategy into action so that this generates some momentum soon.

I think the conversation we want to have over the next year and beyond is about how we can generate more business while simultaneously improving the quality of lives of citizens and protecting our environment. That’s why we need to develop sustainable business practices that will maintain competitiveness and positively impact social change. This is where I believe environmental, social and governance (ESG) investments can be so critical to our business survival and our nation’s future. We must ensure that we support the energy transition, introduce low-carbon products, advance waste reduction campaigns to promote the green initiative, and embrace diversity, equity and inclusion (DEI) policies as part of our governance and social responsibility.

These are some of the priority areas that will shape AMCHAM T&T’s work in the future. Through our expertise and access to our network of 25 AMCHAMs within this region, we welcome everyone to make AMCHAM T&T your preferred growth partner into T&T or from T&T to the hemisphere!

Sanaa Building 6 Scott Street, St. Clair,
Port of Spain, Trinidad
Tel: (868) 622-4466; 295-4869

Email: [email protected] Website: amchamtt.com

Baldath Maharaj – President, Chaguanas Chamber of Industry & Commerce

BALDATH MAHARAJ

PRESIDENT

The Chaguanas Chamber of Industry 
and Commerce (CCIC)

For the last two and half years, businesses in Trinidad and Tobago and around the world had to combat and adapt to the culmination of the pandemic and the many problems that ensued from the war in Europe. Economic headwinds came in the form of supply chain disruptions, increasing inflationary pressure at the pump and the groceries, inefficient institutions, and ineffective government decisions.

When businesses found a glimmer of hope through pharmaceutical breakthroughs, mass vaccination, and the ease of restrictions on business sectors, the evolution of the Ukraine-Russia conflict brought yet another form of turbulence with which they had to wrestle. Indeed, the economic forecast for global growth remains dampened by various institutions as the vicious reality of the war looms large.

For a long time, businesses in T&T viewed themselves as immune and far removed from global shocks and pressures. However, a new day has dawned where political and economic instability (in developed nations that contribute heavily to providing major inputs) has far-reaching consequences in other parts of the world.

As we proceed along the second half of 2022 and look to 2023, businesses will not only have to be adaptable and agile to survive, they have to be antifragile. According to Nassim Nicholas Taleb, “Antifragility is beyond resilience or robustness. The resilient resists shocks and stays the same; antifragile gets better.”

Leaders cannot continue to do business as usual. Their decisions must be strategic and this means from procurement to capital budgeting, everything must be evaluated with rising inflationary pressures and supply chain disruptions at the top of mind.

This is also why digitization and the need for innovation can no longer be a luxury in T&T. It is a necessity. Embracing digitization not only allowed companies to lower their rental costs for physical space, but also enabled access to a wider market across the country and region.

You can innovate or wait until things go back to normal. Unfortunately, there were many businesses during the pandemic that were inflexible and did not want to adapt to the pace of change. Some of which had to close their doors permanently.

In sum, the businesses could not have imagined that Covid-19 would have caused so much disruption. Nevertheless, those who anticipated and adapted won. In the marketplace from 2022 to 2023, the companies that become antifragile will survive this period while the rest of the business world will be equipped to deal with a trade environment that no longer exists. 

17 Cumberbatch Street Chaguanas, Trinidad
Tel: (868) 671-2242, 272-2242
Email: [email protected] Website: www.chaguanaschamber.org

SO web Energy - Dr. Thackwray Driver

DR. THACKWRAY DRIVER

PRESIDENT / CHIEF EXECUTIVE OFFICER
Jerome Dookie - Chairman, Energy Chamber of Trinidad and Tobago

JEROME DOOKIE

CHAIRMAN

The Energy Chamber of Trinidad and Tobago 
(The Energy Chamber)

Over the last year, the Energy Chamber continued to actively pursue initiatives aimed at achieving the objectives of its 6-point plan to secure T&T’s natural gas supply and drive the transition to a low-carbon future.   We are encouraged by the progress made to date on many of the objectives outlined in the plan, both from the Government and private sector initiatives. We continue to work with all stakeholders to ensure swift decision-making and quick implementation of the projects and policies which will bring these critical elements to fruition.

The Energy Chamber continues to advocate for better utilisation of the country’s natural gas resources, away from electricity generation to the downstream sector where it can be monetised to the greater benefit of the nation’s citizens. The Energy Chamber submitted detailed recommendations to the Regulated Industries Commission (RIC), supporting the removal of the current cross-subsidies that the gas industry provides for electricity consumers. We have always advocated for efficient and transparent pricing of fuels and electricity.  We keenly await the final outcome.

Critical to the long-term viability of the energy sector in T&T is integration of the regional energy services markets. Over the last five years, there has been astonishing growth in energy developments in the Caribbean Community, in particular in the oil and gas sector in Guyana and Suriname but also in the renewables sector in Barbados, Jamaica and the Eastern Caribbean. The full implementation of the CSME could further support the growth of the energy services sector in the region.   This would ensure that expertise, equipment and capital moves throughout the region and gets to where it is needed most. This will save time and resources and ensure that projects are more viable and are executed quickly.

The Energy Chamber is proud of what the country has accomplished in the energy sector and the safety record of the industry. We also recognise however that there is a need to address asset integrity issues due to aged infrastructure associated with being in the industry for over 100 years. Safety has always been a priority of the sector, and we continue to work with all stakeholders to ensure safe operations for the environment and all those who work in the sector. By keeping this issue as a core tenet of the industry, it secures the long-term viability of the energy sector.

Finally, we’re happy to share that the Energy Chamber recently achieved ISO 9001:2015 certification. The certification is related to the Energy Chamber’s implementation of a Quality Management System based on recognised international standards. This bolsters our commitment to quality and continuous improvement across the organisation.

Suite B2.03, Atlantic Plaza, Atlantic Avenue
Point Lisas, Couva, Trinidad
Tel: (868) 6-ENERGY, 679-6623/1398
Fax: (868) 679-4242 Email: [email protected] Website: www.energy.tt

Roger Roach, President, TTMA

ROGER ROACH

PRESIDENT
Ramesh Ramdeen Chief Executive Officer - Trinidad and Tobago Manufacturers’ Association (TTMA)

RAMESH RAMDEEN

CHIEF EXECUTIVE OFFICER

Trinidad and Tobago Manufacturers’ Association (TTMA)

Shaping Our Future

The non-energy manufacturing sector supported by the Trinidad and Tobago Manufacturers’ Association (TTMA) continues to grow its contribution to the country’s GDP, with our ultimate goal to double the value of non-energy manufacturing exports by 2025, moving from TT$3.6 billon to TT$7 billion. TTMA continues to make strides in this area as the manufacturing sector’s contribution to GDP increased by 1.2%, moving from 18% in 2021 to 19.2% in 2022.

Our sector has been instrumental in shaping the future of Trinidad and Tobago, and its contribution to economic growth should not be understated, as highlighted by the IDB’s publication on 5th May 2023 which states, “In 2022, economic growth picked up led by the non-energy sector.”

TTMA supports our members by creating opportunities for them to grow and expand. Thus far in 2023 (Jan-June), we hosted trade missions, partnering both with exporTT and EximBank, to Grenada, Suriname and the Dominican Republic with expected trade missions to Saint Lucia, Antigua & Barbuda and Guyana carded for the balance of 2023.

Additionally, we hosted our Trade and Investment Convention (TIC) at the Centre of Excellence Macoya with our largest show since 2019. TIC 2023 allowed for the strategic Business-to-Business matchmaking meetings where introductions were made, relationships were strengthened and business was conducted. The show hosted 260 booths with 230 exhibitors and an estimated 12,000 visitors.

The Association works with the Government and other statutory organisations and state enterprises via our Secretariat and various Board Sub-Committees to create an enabling environment for business. One such recommendation to improve the ease of doing business is the Forex Facility at EximBank which was adopted by Government to alleviate the challenge of access to foreign exchange for members to purchase raw materials. We also continue to work with the respective agencies to combat crime such as in the area of illicit trade, partnering with the Trinidad and Tobago Police Service (TTPS) and other organisations. Additionally, we are instrumental in working operationally with exporTT on all aspects of the Export Booster initiative.

TTMA continues to ensure the manufacturing sector shapes a positive future for Trinidad and Tobago through our efforts in forging and strengthening partnerships with all functional and strategic stakeholders locally and internationally, which continue to the benefit of our members and the people of Trinidad and Tobago.

TTMA Building, 42 Tenth Avenue
Barataria, Trinidad and Tobago
P.O. Box 971, Port of Spain
Tel: (868) 675-TTMA (8862); Fax: (868) 675-9000
Email: [email protected] or [email protected]; Website: www.ttma.com

KESTON NANCOO

KESTON NANCOO

CHAIRMAN
Ronald Ramlogan Chief Executive Officer - Employers’ Consultative Association of Trinidad and Tobago (ECA)

RONALD RAMLOGAN

CHIEF EXECUTIVE OFFICER

Employers’ Consultative Association of Trinidad and Tobago (ECA)

This year’s theme, ‘Shaping Our Future’ is indeed timely. 
The business ecosystem is experiencing unprecedented shifts and leaders are increasingly focused on anticipating potential challenges or predicting future trends within their respective industries.  Artificial intelligence, big data and other digital and cyber-physical technologies are set to usher in a new industrial revolution within Trinidad and Tobago and the wider Caribbean. With this future before us, and as technology adoption increases, serious conversations are needed on the jobs of the future and the skills that will be needed.

In anticipating the future, we also need to be prepared for disruption and uncertainty. While businesses may have traditionally had to confront one type of risk, our growing interconnectedness means that disruptor events are no longer singular. Business leaders must now be able to adapt their operations and prepare their workforce for a variety of shocks be it economic, social, geopolitical, technological and health, among others.

As such, any conversation on future growth and development must be hinged upon building a ‘Resilient Future’, shifting to a new paradigm whereby cultures of resilience are fostered, both at the national and organisational levels.

In a recently concluded study on business resilience, the ECA found that global disruptions experienced at the height of the COVID-19 pandemic still remain a challenge for many micro, small and medium enterprises (MSMEs), in addition to other co-existing threats within the current business landscape such as utility challenges, climate and weather-related disruptions, cyber-attacks, and the persistent threats posed by crime and criminality. Unfortunately, many businesses still lack the tools to face these hazards and there is an urgent need to develop robust business resilience and continuity plans and strategies.

At the ECA, we are of the belief that if we are to shape the future and develop a strong economy, we can no longer afford to operate in silos. Indeed, much work is now needed to develop a robust business resilience ecosystem.

17 Samaroo Road
Aranguez Roundabout North Aranguez, Trinidad
Tel: (868) 675-5873, 638-6463
Fax: (868) 675-6026
Email: [email protected] Website: www.ecatt.org

Dwayne Rodriguez-Seijas, President, ICATT

DWAYNE RODRIGUEZ- SEIJAS CA, FCCA

PRESIDENT
Marsha Caballero, Chief Executive Officer, ICATT

MARSHA CABALLERO

CHIEF EXECUTIVE OFFICER

Institute of Chartered Accountants of Trinidad and Tobago (ICATT)

Recovery post the pandemic period is not linear—there is no one moment where all organisations, or all communities, can declare that the effects are truly over. In addressing the previous and current adversities, the accountancy profession has remained steadfast, and committed to charting new territory and navigating uncertainty.

In today’s dynamic landscape, understanding trends and forecasting the future are indispensable tools for businesses striving to stay ahead and shape their future success. As we grapple with global megatrends such as ecological sustainability, ubiquitous technology including artificial intelligence, energy consumption and other areas of concern, it is critical that we focus on shaping our future with an even more strategic and determined approach. 

ICATT’s 3-year strategic plan which concentrates on Driving Sustainability and Reinforcing Trust is an active framework for managing the various global trends and challenges that affect the accounting professional and the wider society. As the regulator and representative of the accounting profession, the Institute is dedicated to upholding the highest possible standards for financial management, reporting, and governance through advice and educational initiatives that provide our members with the knowledge and ability to adjust to the shifting trends.

The future of accounting will be characterised by evolving business needs, regulatory changes and rapid technological advancement. To thrive in this environment, accounting professionals will need to continuously learn and develop new skills to stay relevant and provide value-added services to clients and organisations.

ICATT is proud to lead the charge in adopting a visionary attitude that will drive even greater impact for the profession, its stakeholders and the public interest. By embracing the opportunities that come with change, ICATT is shaping our future with an accountancy profession that thrives and continually makes a positive impact on our economy and society. Together, we will navigate the dynamic landscape and create a future where staying ahead is not just a goal, but a mindset deeply ingrained in the DNA of
our profession.

2nd Floor, Professional Centre Building
11-13 Fitzblackman Drive, Wrightson Road Extension
Port of Spain, Trinidad
Tel: (868) 623-8000
Email: [email protected]; Website: icatt.org

RAJIV DIPTEE

RAJIV DIPTEE

PRESIDENT

The Supermarket Association of 
Trinidad and Tobago (SATT)

A Resilient Retail Odyssey

I

n the ever-evolving landscape of Trinidad and Tobago’s retail sector, we find ourselves embarking on a dynamic and transformative journey. Winds of change compel businesses to not only weather the shifts but to thrive despite them. This pivotal moment calls for adaptation, innovation and the wholehearted embrace of new strategies.

We must first acknowledge the web of factors that have intricately woven the fabric of consumer behaviour and demand. The socio-economic forces that have sculpted traditional retail paradigms can no longer be overlooked. Moreover, the past three years have seen us navigating a tempest of supply chain disruptions, resulting in a reshaped post-COVID retail landscape.

Amidst the flux of global events, supply chain urgencies continue to reverberate through both domestic and global supply networks. Gradually, the tide of normalised supply is finding its rhythm, thanks to the strategic optimisation of product portfolios. While price fluctuations persist, they have not tumultuously affected commodities, and the grip of inflation is slowly loosening. In this environment, our industry’s resilience is demonstrated by our ability to adapt and adjust our strategies. The shifting sands of inflation have brought forth trends indicating a deliberate shift towards value-conscious purchasing. This is particularly evident as the consumer base becomes more discerning, given the struggle of salaries to keep pace with inflation.

We stand on the precipice of a technological revolution. A remarkable surge in digital sales underscores the burgeoning affinity for online shopping. This trend is not ephemeral but rather a harbinger of future retail dynamics. While the path ahead might be shrouded in uncertainty, the promises of heightened efficiency, fraud deterrents and precision advertising are irrefutable. Forays into digital payment solutions and AI-powered processes are promising as their integration into the mainstream retail tapestry brim with untapped potential.

Yet, challenges persist. Escalating operational expenses, deep security concerns intertwined with persistent crime and the perennial foreign exchange dilemma demand our concerted attention. The imperative of sustainable solutions, local investment, and an unwavering dedication to domestic food security demands a focused thrust.

Let us now grasp the reins of this journey, viewing change as an avenue to flourish. The indomitable spirit and adaptability that has seen us through tumultuous times must guide us into the future. Through the nurturing of innovative practices, the cultivation of consumer experiences and the resolute confrontation of pressing challenges, we chart a course toward a thriving future.

Unit 235, Centre Pointe Mall
3-25 Ramsaran Street, Chaguanas, Trinidad
Tel: (868) 789-6000
Email: [email protected], [email protected]; Website: www.satthq.com

Curtis Williams – Chairman, Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce

CURTIS WILLIAMS

PRESIDENT

Tobago Division of The Trinidad and Tobago Chamber of Industry and Commerce

The Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce congratulates the publishers of ‘Who’s Who in Trinidad & Tobago Business’ on the successful publication of another informative issue.

The Division was established specifically to serve the needs of the Tobago business community and remains a vibrant and proactive arm of the T&T Chamber. Originally established as the Tobago Chamber of Commerce, it merged with the T&T Chamber 37 years later.

The Division will continue its work to be the connector and advocate for businesses on the island, particularly in the areas of tourism and related business streams which are critical to the island.  Through the work of our divisional committees and our presence on committees of the Tobago House of Assembly, we engage collaboratively. We also seek out synergistic relationships with central government and national stakeholders. In doing so, we provide a vital link between the private and public sectors and civil society to further the interests of Tobagonians.

2nd Floor, Ansa McAl Building, Milford Road
P.O. 47, Scarborough, Tobago
Tel: (868) 639 2669; Fax: (868) 639 3014
Email: [email protected]; Website: www.chamber.org.tt

Mark Edghill - Trinidad and Tobago Coalition of Services Industries Limited (TTCSI)

MARK EDGHILL

PRESIDENT
VASHI G. GUYADEEN

VASHTI G. GUYADEEN

CHIEF EXECUTIVE OFFICER

Trinidad and Tobago Coalition of Services Industries Limited (TTCSI)

The Trinidad and Tobago Coalition of Services Industries (TTCSI) plays a crucial role in driving the growth and development of Trinidad and Tobago’s services sector. Established in 2006, the TTCSI brings together various services associations and organisations to address trade and development issues, making it a vital force in the country’s economy.

With the services sector contributing a substantial 58% to real GDP, the TTCSI’s strategic objectives are essential for its sustainable expansion. These objectives focus on providing national service providers with knowledge of export opportunities and building robust data analytics and sectoral reports. This empowers businesses with valuable insights to make informed decisions and seize international market prospects.

To facilitate connections between local service providers and global clients, the TTCSI recently launched the innovative National Services Exporters Portal. This digital platform serves as a streamlined hub, fostering engagement and creating new revenue opportunities for both local and international stakeholders.

Through research, focus group meetings, and trade missions, the TTCSI identifies destinations with potential market opportunities. These initiatives encourage service providers to participate in export programmes, engage in promotional activities, and develop partnerships both regionally and internationally.

The TTCSI promotes competitiveness in the services sector through continuous professional development, industry standards, and globally recognised certifications. Additionally, the organisation educates service providers on trade agreements and government policies that impact service exports, equipping them to navigate complex international markets effectively.

By representing the interests of the services sector and advocating for fair multilateral rules, the TTCSI ensures that the industry’s voice is heard in policy discussions. Collaborating with government entities and industry professionals, the TTCSI bridges gaps, shapes frameworks, and drives progress.

Recognising the need for reliable data on trade in services, the TTCSI places a high priority on collecting robust analytics. This data serves as a powerful tool for policymakers, facilitating evidence-based decision-making and supporting trade negotiations. In the face of global challenges, the TTCSI’s role becomes even more critical.

By working towards stabilising the economy, attracting foreign investment, and diversifying sources of foreign exchange, the organisation contributes to the long-term resilience and prosperity of Trinidad and Tobago.

 

18 O’Connor Street, Woodbrook, Port of Spain, Trinidad
Tel: (868) 622-9229
Fax: (868) 622-8985
Email: [email protected] Website: www.ttcsi.org

HASSEL THOM

HASSEL THOM

PRESIDENT

Trinidad Hotels, Restaurants and Tourism Association (THRTA)

The Trinidad Hotels, Restaurants, and Tourism Association (THRTA), the largest private sector tourism body in Trinidad, is delighted to once again be featured in this year’s prestigious ‘Who’s Who in Trinidad & Tobago Business’ publication.

As the THRTA continues its dedication to advocating for industry stakeholders, both positively and negatively affecting the tourism-centric trading landscape for over half a century, it represents a diverse membership, including recognised locally owned independent hotels, guesthouses, international chains, restaurants, transport and tour operators, and various businesses providing goods and services to the tourism sector.

The COVID-19 pandemic has been the most disruptive event to our tourism value proposition in the past three generations. Understanding this challenge, the THRTA recognises the importance of collaborating with public and private sector partners to restore some level of normalcy to the trading environment, even with limited resources. It aims to achieve this through advocacy, industry representation, strategic collaborations, networking, research, data acquisition, and exploring new revenue generation opportunities for short-term survival.

The THRTA is well aware that the post-pandemic era demands seizing opportunities beyond traditional sources. This approach ensures that every aspect of Trinidad’s tourism value chain prioritises the collective interest of the destination over self-interest. By adhering rigorously to health and safety best practices and monitoring them closely, the Association aims to boost confidence among all travellers to Destination Trinidad.

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Corner Airway Road and Hilltop Lane Chaguaramas, Trinidad
P.O. Box 243
Port of Spain, Trinidad
Tel: (868) 634-1174/5
Email: [email protected]
Website: www.tnthotels.com

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