Global Finance recognises Scotiabank as the Best Bank in the Caribbean and Trinidad and Tobago’s Best Bank 2025
May 27th, 2025
Scotiabank has been recognised as the Caribbean’s Best Bank 2025 by Global Finance with several individual country wins, including Trinidad and Tobago. Global Finance Magazine (New York) selects the best financial institutions around the world every year and is a trusted standard of excellence.
Joseph D. Giarraputo, Publisher and Editorial Director of Global Finance commented “Global Finance’s Best Bank Awards honor financial institutions that excel in diversity of offerings, long-term stability, and technological innovation. The winners of this year’s awards are those banks that attended carefully to their customers’ needs in difficult markets and accomplished strong results while laying the foundations for future success.”
Gayle Pazos – Senior Vice President and Managing Director, Scotiabank Trinidad and Tobago thanked the Bank’s employees and reiterated its commitment to clients. “This award reflects the hard work and dedication of our team and all that we are achieving together as we create value for our clients. Our strong, stable financial performance and introduction of innovative digital enhancements has enabled us to lead the local market. We remain focused on deepening client relationships, leading with advice and following with solutions, as we build high-quality experiences.”
Highlights from the Bank’s performance this year include:
Above industry average returns, leading in key financial ratios: Return on Assets (ROA) of 1.89%, Return on Equity (ROE) of 14.24% and Operational Efficiency of 46.6%.
Digital innovations for both retail and business clients, inclusive of:
- A new digital onboarding process aimed at a better user-experience. For deposit accounts, the process has been fully rolled out and is being piloted for loans and credit cards.
- An online collaboration tool which allows select client groups to communicate with their dedicated advisors via quick chat and call features while using the Scotia Caribbean App.
- Ability to sign up for the Solace Insurance solution digitally via the Scotia Caribbean App.
- Virtual terminal online payment solution which allows businesses to process credit card payments without needing a physical card reader.
- New enhancements to merchant services, providing secure and innovative payment solutions such as the creation of a proprietary Application which integrates unmanned solutions/kiosks.
Scotiabank was also recognized as the Best Bank 2025 in Bahamas, Barbados, Guyana, Jamaica and Turks & Caicos. Read more about the 2025 Global Finance Best Bank awards here.
