Patient Connect Launches InnerSpaces: A 24/7 Mental Health Support System for Employees

August 19th, 2025    |   Related To: Human Resource Management of Trinidad and Tobago (HRMATT)    |   Related To: Patient Connect


In a groundbreaking step toward prioritizing employee mental health in the Caribbean, Patient Connect has officially launched InnerSpaces, a 24/7 mental health support service integrated into its popular Wellness Hub ecosystem. This new initiative was unveiled during a special webinar hosted in partnership with the Human Resource Management Association of Trinidad and Tobago (HRMATT) in July 2025.

At the heart of InnerSpaces is Mina (Mindful Navigator) AI, a culturally intelligent virtual assistant trained with inputs from regional mental health counsellors and clinical psychologists. Mina provides employees across Trinidad & Tobago and the wider Caribbean with real-time, confidential support—bridging the gap between artificial intelligence and human care.

According to Dr. Navi Muradali, CEO of Patient Connect, “InnerSpaces is our Caribbean-developed and inspired mental health support solution for employees. It became necessary to increase access to mental health resources in light of ongoing post-pandemic challenges and today’s social and economic pressures. From the global climate of wars and economic uncertainty to daily struggles such as traffic congestion, the high cost of living, and poor work-life balance—employees are under strain. Add to this the rising burden of chronic lifestyle diseases and mounting healthcare costs, and the case for proactive mental health support becomes undeniable.”

InnerSpaces addresses these issues head-on, offering a unique blend of self-guided digital resources, AI-based interaction through Mina, and access to qualified human counsellors when deeper support is needed. The goal: to empower employees to take charge of their mental well-being and foster a healthier workplace culture.

Cavelle Joseph-St Omer, President of HRMATT, endorsed the launch of InnerSpaces during the recent webinar, stating, “This is not just timely—it’s absolutely necessary. The demands on employees today are immense, and we must do everything in our power to support them. Tools like InnerSpaces should be made accessible to all employees across Trinidad and Tobago.”

InnerSpaces forms part of a wider Wellness Hub ecosystem, developed by Patient Connect and HRMATT in 2023. This holistic digital platform includes wellness programs such as The Be Mindful Experience, which focuses on improving employees’ mood, energy levels, and sleep patterns. Together, these initiatives represent a comprehensive approach to physical, mental, and emotional wellness in the workplace.

The Wellness Hub is already in use by several leading organizations, including National Energy, Heritage Petroleum, Tucker Energy Services, TECU Credit Union, CANTO, and CarCRIS, among many others. These companies are now equipped with tools that support healthier, more productive teams—and InnerSpaces is a vital new addition to that toolkit.

For employers interested in learning more or integrating InnerSpaces into their wellness strategy, Patient Connect can be contacted at (868) 475-8123 or via email at [email protected].

With InnerSpaces, Patient Connect continues to lead the way in delivering Caribbean-grown, tech-enabled solutions that prioritize people, purpose, and performance.

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