Supervisory Management

May 3rd, 2022

Supervisors are pivotal to the success of organizations in both the public and private sector. However, many do not understand their responsibilities and some lack or do not sufficiently develop the skills required to be successful in their roles. Ms. Beckles has drawn on her thirty-two years of experience gained at every level of an organisation, from intern to line staff, to supervisor to manager to executive in creating the “Supervisory Management” programme It was created with the aim of providing all supervisors with the key information needed about their crucial roles. It also aims at providing a forum where newer supervisors can get key questions answered in a non-judgmental and supportive environment.

Overview: The training will consist of four (4) modules over May 11th and 12th. Teaching time will be six hours daily, plus a one hour lunch break will be given. The modules and some of the sub-topics are as follows:

Module 1: The Supervisor: The Success Key

Sub topics:

  • Definition of a supervisor
  • The Functions of a Supervisor- Planning, Organizing, Leading people, Controlling

Module 2: The Supervisor: The Person and The Skills

Sub topics:

  • The Requirements of a Supervisor
  • Introduction to emotional intelligence
  • Conflict Management

Module 3: The Supervisor: Getting the job done through people

Sub topics:

  • Organization of work
  • Staffing
  • Productivity

Module 4: The Supervisor: Contemporary Issues

Sub topics:

  • The Multigenerational Workplace
  • Sexual harassment
  • COVID 19, protocols and implications


Early Bird Registration: US$225/ TT$1575 per person that registers and pays by Friday 6th May, 2022

Early Bird Group Special Registration: US$200/TT$1400 per person for groups of at least 3 persons that register and pay by Friday 6th May, 2022.

Regular Registration: US$250/TT$1750 per person that registers and pays by Tuesday 10th May, 2022.

Registration should be done via the link below. For further information, please call 1-868-757-2324 or email [email protected]. (You may also email us for the 2022 Training Calendar, or information on booking your private “Refresh and Refocus You 4” event)

You are invited to view videos of feedback on other programmes via the link below.